Privacy Policy

Effective Date: August 15, 2026

This Privacy Policy explains how New York Mens of San Jose collects, uses, stores and shares your personal information when you browse our website, shop online or visit our physical store. Our store specializes in men’s suit jackets, formal dress shirts and related menswear.

1. What Information We Collect

We collect two categories of information: personal identifiable information and non-personal browsing data.

Personal information: full name, email address, phone number, shipping address, billing address, credit card billing details, order history (suits, shirts purchased), and any messages you send to our customer service team.
Non-personal information: device type, browser version, IP address, website pages viewed, time spent on pages, clicked links, and website navigation behavior.

2. Personal Information Sources

We collect personal data from multiple sources:

Information you manually enter on our website during checkout, account registration or contact form submission.
Data collected when you shop at our physical store in San Jose, including in-person purchase records.
Automated tools on our website such as cookies and analytics tools that record visitor activity.
Third-party payment processors, which share limited transaction verification data with us to confirm your purchase.

3. How We Use Your Information

We use your personal information only for legitimate business purposes related to our menswear store:

Process orders, arrange shipment, confirm purchases of suit jackets and dress shirts.
Send order updates, delivery notifications and customer service replies.
Verify payment and prevent fraudulent transactions.
Answer your product questions about sizing, fabric and stock of formal wear.
Send optional promotional emails for new suit arrivals, discounts and store events (you may unsubscribe anytime).
Improve our website, store layout and product selection based on visitor behavior.
Comply with tax, accounting and legal requirements.

4. How We Disclose Personal Information

We will not sell your personal information to third parties. We may share your data only in limited scenarios:

Authorized payment processors to complete credit card transactions.
Shipping carriers to deliver your suit and shirt orders to your shipping address.
Law enforcement or government agencies, if required by valid legal orders.
Trusted service providers who help us run the website, email service and analytics. These providers are contractually required to protect your personal data and cannot reuse your information for their own marketing.

5. Data Security & Data Retention

We use encryption, secure servers and access restrictions to protect your personal information. Only authorized store staff can access customer order records. We retain your personal data as long as required: order and billing records are kept for tax and accounting purposes for the legally required period. If you request deletion of your personal data, we will remove non-mandatory records after verification, except records we must keep by law. After the retention period ends, your personal information will be securely erased or anonymized.

6. Third-Party Links

Our website may contain hyperlinks to external websites such as payment portals or fabric brand sites. We are not responsible for the privacy practices, content or data handling of these third-party websites. We recommend reading their privacy policy before submitting any personal data on external sites.

7. Your Rights

Depending on applicable US and California privacy regulations, you have the right to:

Request access to the personal data we hold about you and your past suit/shirt orders.
Request correction of inaccurate personal information.
Request deletion of your personal data, subject to legal exceptions.
Opt out of marketing email communications.
Request to restrict how we use your personal information. To exercise your rights, contact us via the email or phone listed at the bottom of this policy. We may verify your identity before processing your request.

8. Children’s Privacy

Our website and physical store sell adult men’s formal apparel. We do not knowingly collect personal information from visitors under the age of 13. If you believe we have collected data from a child under 13, please contact us immediately so we can delete the information.

9. Cookies

We use cookies and similar tracking technologies on our website. Cookies are small text files saved on your browser. They help us remember your cart items, website preferences, analyze website traffic and deliver personalized product recommendations for suits and dress shirts. You can adjust your browser settings to block or delete cookies. Disabling cookies may cause some website functions, such as saving your shopping cart, to not work properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we make material changes, we will update the effective date and publish the revised version on our website. We encourage customers to review this page periodically. Continued use of our website and store services after updates means you accept the revised policy.